Privacy Policy

Last updated: June 2026

1. Who we are

Astralis Food LLC ("Astralis", "we", "us", or "our") is a U.S.-registered company that markets and distributes premium Basmati rice under the Stellar® brand. Our website is www.astralisfood.com.

For questions about this policy, contact us at info@astralisfoods.com.

2. What information we collect

We collect personal information only when you voluntarily provide it — primarily through our trade enquiry form:

• Contact details: name, company name, work email address
• Business information: country/region, business type, products of interest
• Message content: any information you include in your enquiry message

We also collect standard server log data (IP address, browser type, pages visited, timestamps) automatically when you visit our website. This data is used solely for security and diagnostic purposes and is not linked to your identity.

3. How we use your information

We use the information you provide solely to:

• Respond to your trade enquiry
• Provide you with information about our products and services that you requested
• Maintain records of our business communications

We do not use your data for automated decision-making, profiling, or direct marketing without your explicit consent.

4. How we share your information

We do not sell, rent, or trade your personal information to third parties. We may share your data with:

• Email delivery providers (e.g. Resend) used to transmit form submissions — bound by data processing agreements
• Legal authorities where required by applicable law

5. How long we keep your data

We retain trade enquiry data for up to 3 years from receipt, or until you request deletion, whichever comes first. Server log data is retained for a maximum of 90 days.

6. Your rights

You have the right to request access to, correction of, or deletion of your personal data at any time. To exercise these rights, email info@astralisfoods.com with "Privacy Request" in the subject line. We will respond within 30 days.

7. Cookies

This website uses only essential technical cookies required for the server to function (e.g. rate-limiting). We do not currently use tracking, analytics, or advertising cookies. See our Cookies Policy for details.

8. Security

We use HTTPS encryption for all data in transit. Form submissions are rate-limited and spam-protected. We do not store form data in a database — enquiries are delivered directly by email.

9. Changes to this policy

We may update this policy from time to time. Material changes will be reflected in the "Last updated" date above. Continued use of the site after changes constitutes acceptance of the updated policy.

10. Contact

Astralis Food LLC
United States
info@astralisfoods.com